Frequently asked questions

How do I place an order?
Once the items you want are in your shopping bag, you can check out your order.

When will I receive my order?
Order on a weekday before 4:00 p.m. and you’ll have your items at home the next business day! This applies to delivery addresses within the Netherlands. For delivery addresses in Belgium and Germany: ordered before 4:00 p.m., shipped the same day. For other delivery addresses within the EU, our delivery time is up to 6 business days.

Please note! Due to the holiday rush, carriers aren’t always able to deliver your package on time.