General conditions

Summary

1. when ordering via the webshop, you indicate that you would like to receive the product of your choice within 4 working days.
2. &Co Woman provides you with a high-quality product.
3. you have the option to void the order within 14 days of payment.

 

article 1 - definitions

in these terms and conditions, the following definitions shall apply:

1. entrepreneur: the natural or legal person offering products and/or services to consumers at a distance;
2. consumer: the natural person who is not acting in the exercise of a profession or business and enters into a distance contract with the entrepreneur;
3. distance contract: an agreement under which, within the framework of a system organized by the entrepreneur for distance selling of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication;
4. technique for distance communication: means that can be used for concluding an agreement, without the consumer and entrepreneur being together in the same room at the same time;
5. cooling-off period: the period within which the consumer can exercise his right of withdrawal;
6. right of withdrawal: the possibility for the consumer to waive the distance contract within the cooling-off period;
7. day: calendar day;
8. duration transaction: a distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;
9. durable medium: any means that enables the consumer or entrepreneur to store information addressed personally to him in a way that allows future consultation and unaltered reproduction of the stored information.

 

article 2 - identity of the entrepreneur

Meandco b.v.
trading under the name(s): &Co Woman

business & visiting address:
Energieweg 4
3641 RT Mijdrecht
email address: info@meandco.nl
Chamber of Commerce number: 62534416
btw-identificatienummer: 8548.56.031B01

 

article 3 - applicability

1. these general terms and conditions apply to any offer by the entrepreneur and to any distance contract concluded between entrepreneur and consumer.
2. before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. if this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be inspected at the entrepreneur's premises and they will be sent to the consumer free of charge as soon as possible at the consumer's request.
3. if the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that it can be stored by the consumer in a simple manner on a durable data carrier. if this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be inspected electronically and that at the consumer's request they will be sent electronically or otherwise free of charge.
4. in the event that specific product or service conditions apply in addition to these general conditions, the second and third paragraphs shall apply mutatis mutandis and, in the event of conflicting general conditions, the consumer may always rely on the applicable provision that is most favorable to him.

 

article 4 - the offer

1. If an offer has a limited period of validity or is made subject to conditions, this shall be expressly stated in the offer.
2. the offer contains a complete and accurate description of the products and/or services offered. the description is sufficiently detailed to enable a proper assessment of the offer by the consumer. if the entrepreneur uses images, these are a true representation of the products and/or services offered. obvious mistakes or errors in the offer do not bind the entrepreneur.
3. each offer contains such information that it is clear to the consumer what the rights and obligations are, which are attached to the acceptance of the offer. this concerns in particular:
   • the price including taxes;
   • the cost of delivery, if any;
   • The manner in which the agreement will be established and what actions are necessary to do so;
   • whether or not the right of withdrawal applies;
   • the method of payment, delivery or performance of the agreement; the period for accepting the offer, or the period for maintaining the price;
   • the amount of the rate for distance communication if the cost of using the technique for distance communication is calculated on a basis other than the basic rate;
   • if the agreement is archived after its conclusion, in what way it can be accessed by the consumer;
   • the manner in which the consumer can become aware of acts not wanted by him before the conclusion of the contract, as well as the manner in which he can remedy them before the conclusion of the contract;
   • any languages in which, in addition to Dutch, the agreement may be concluded;
   • the codes of conduct to which the trader has submitted and the manner in which the consumer can consult these codes of conduct electronically; and
   • the minimum duration of the distance contract in the case of a contract for continuous or periodic delivery of products or services.

 

article 5 - the agreement

1. the agreement is concluded, subject to the provisions of paragraph 4, at the time of acceptance by the consumer of the offer and the fulfillment of the conditions set forth therein.
2. if the consumer has accepted the offer electronically, the entrepreneur shall immediately confirm electronically the receipt of the acceptance of the offer. as long as the receipt of this acceptance has not been confirmed, the consumer may dissolve the agreement.
3. if the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to protect the electronic transfer of data and will ensure a secure web environment. if the consumer can pay electronically, the entrepreneur will observe appropriate security measures for this purpose.
4. the entrepreneur may - within legal frameworks - inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. if the entrepreneur, on the basis of this research, has good grounds not to enter into the agreement, he is entitled to refuse an order or application or to attach special conditions to the implementation, while giving reasons.
5. the entrepreneur will include with the product or service to the consumer the following information, in writing or in such a way that it can be stored by the consumer in an accessible way on a durable data carrier: - the visiting address of the establishment of the entrepreneur where the consumer can go with complaints;
   • the conditions under which and the manner in which the consumer can use the right of withdrawal, or a clear indication of the exclusion of the right of withdrawal;
   • the information on existing after-sales service and warranties;
   • the data included in article 4 paragraph 3 of these conditions, unless the entrepreneur has already provided this data to the consumer before the execution of the agreement;
   • the requirements for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration. if the entrepreneur has undertaken to deliver a series of products or services, the provision in the previous paragraph applies only to the first delivery.

 

article 6a - right of withdrawal on delivery of products

1. when purchasing products, the consumer has the option of dissolving the agreement without giving reasons for a period of fourteen days. this period starts the day after receipt of the product by or on behalf of the consumer.
2. during this period, the consumer will handle the product and its packaging with care. he will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. if he exercises his right of withdrawal, he will return the product to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging, in accordance with the reasonable and clear instructions provided by the entrepreneur.

 

article 6b - right of withdrawal on delivery of services

1. in case of delivery of services, the consumer has the option of dissolving the agreement without giving reasons for a period of fourteen days, starting on the day of entering into the agreement.
2. to exercise his right of withdrawal, the consumer will comply with the reasonable and clear instructions provided by the entrepreneur in the offer and/or at the latest at the time of delivery.

 

article 7 - costs in case of withdrawal

1. If the consumer exercises his right of withdrawal, at most the cost of return shipment shall be borne by him.
2. if the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 30 days after the return or withdrawal.

 

article 8 - exclusion of right of withdrawal

1. If the consumer does not have a right of withdrawal, this can only be excluded by the entrepreneur if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement.
2. exclusion of the right of withdrawal is only possible for products - that have been created by the entrepreneur in accordance with consumer specifications;
   • that are clearly personal in nature;
   • which by their nature cannot be returned;
   • that can spoil or age quickly;
   • the price of which is subject to fluctuations in the financial market over which the entrepreneur has no influence;
   • For single newspapers and magazines;
   • for audio and video recordings and computer software for which the consumer has broken the seal.
3. Exclusion of the right of withdrawal is only possible for services: concerning accommodation, transportation, restaurant business or leisure activities to be performed on a certain date or during a certain period; the delivery of which began with the express consent of the consumer before the expiration of the withdrawal period; concerning betting and lotteries.

 

article 9 - the price

1. during the validity period stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes due to changes in VAT rates.
2. notwithstanding the previous paragraph, the Entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market that are beyond the Entrepreneur's control, with variable prices. this being subject to fluctuations and the fact that any prices quoted are target prices, shall be stated with the offer.
3. price increases within 3 months of the conclusion of the agreement are permitted only if they result from legal regulations or provisions.
4. price increases from 3 months after the conclusion of the contract are only allowed if the entrepreneur has stipulated this and: - they are the result of statutory regulations or provisions; or - the consumer has the authority to terminate the contract on the day on which the price increase takes effect. the prices mentioned in the offer of products or services include VAT.

 

article 10 - conformity and warranty

the trader guarantees that the products and/or services comply with the contract, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the existing statutory provisions and/or government regulations on the date the contract was concluded.
An arrangement offered as a guarantee by the trader, manufacturer or importer does not detract from the rights and claims that the consumer may assert against the trader in respect of a shortcoming in the performance of the trader's obligations under the law and/or the distance contract. article

 

11 - delivery and execution

1. the entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services.
2. The place of delivery is the address that the consumer has made known to the company.
3. subject to what is stated in article 4 of these general terms and conditions, the company will try to execute accepted orders within 5 working days after acceptance unless a longer delivery period has been agreed. if delivery is delayed, or if an order cannot or can only partially be executed, the consumer will be informed of this at the latest one month after he has placed the order. in that case, the consumer has the right to dissolve the agreement without costs and the right to possible compensation.
4. in case of dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer as soon as possible, but at the latest within 30 days after dissolution.
5. If delivery of an ordered product turns out to be impossible, the entrepreneur will make an effort to provide a replacement article. no later than at the time of delivery, it will be reported in a clear and comprehensible manner that a replacement article is being delivered. in the case of replacement articles, the right of withdrawal cannot be excluded. the costs of return shipment will be borne by the entrepreneur.
6. the risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer, unless expressly agreed otherwise.

 

article 12 - duration transactions

1. the consumer may terminate a contract entered into for an indefinite period at any time, subject to agreed termination rules and a notice period not exceeding one month.
2. a contract entered into for a definite period has a maximum term of two years. if it has been agreed that in the event of the consumer's silence, the distance contract will be renewed, the contract will be continued as a contract for an indefinite period of time and the notice period after continuation of the contract will be a maximum of one month.

 

article 13 - payment

1. to the extent not agreed later, the amounts owed by the consumer should be paid within fourteen days after delivery of the good or in the case of an agreement to provide a service, within 14 days after delivery of the documents relating to this agreement.
2. when selling products to consumers, general terms and conditions may never stipulate an advance payment of more than 50%. when an advance payment is stipulated, the consumer may not assert any rights regarding the execution of the order or service(s) in question before the stipulated advance payment has been made.
3. the consumer has the duty to report inaccuracies in payment details provided or stated immediately to the entrepreneur. 4. in case of non-payment by the consumer, the entrepreneur has, subject to legal restrictions, the right to charge reasonable costs made known in advance to the consumer.

 

article 14 - complaints procedure

1. the entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.
2. complaints about the performance of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.
3. complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. if a complaint requires a foreseeably longer processing time, the entrepreneur will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed answer.

 

article 15 - additional or different provisions

additional provisions or provisions deviating from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.