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Privacy Statement

Our online store processes privacy-sensitive data, also known as personal data. Meandco B.V. considers the careful handling of personal data to be of great importance. We therefore process and secure personal data with care.
In our processing, we comply with the requirements of privacy legislation. This means, among other things, that:

  • We clearly state the purposes for which we process personal data. We do this through this privacy statement;
  • We limit our collection of personal data to only the personal data needed for legitimate purposes;
  • We first ask for your explicit consent to process your personal data in cases where your consent is required;
  • We take appropriate security measures to protect your personal data and require the same of parties that process personal data on our behalf;
  • We respect your right to access, correct or delete your personal data upon your request.

Meandco B.V. is the controller responsible for data processing. In this privacy statement, we explain which personal data we collect and use, and for what purpose. We recommend that you read it carefully.
This privacy statement was last updated on 10-01-2019.

Use of personal data
When you use our online store, we obtain certain data from you. This may include personal data. We only store and use the personal data that you provide directly, in connection with the service you have requested, or that is clearly provided to us for processing.
We use the following data for the purposes stated in this privacy statement:

  • Name and address details
  • Phone number
  • Billing address
  • Email address
  • Payment details
  • Gender
  • Date of birth
  • IP address
  • Order history
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by phone
  • Location data
  • Data about your activities on our website
  • Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
  • Internet browser and device type

Registration
For certain parts of our online store, you need to register first. After registration, we store the personal data you have provided under the username you have chosen. We store this data so that you don’t have to fill it in again each time and so that we can contact you in connection with the performance of the agreement.
We will not provide the data linked to your username to third parties, unless this is necessary for the performance of the agreement you enter into with us or if this is required by law. In the event of suspected fraud or misuse of our online store, we may hand over personal data to the competent authorities.

Portal access
Our portal gives you access to an account environment where you can set up, enter and change things yourself.

Order processing
When you place an order with us, we use your personal data to process it. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this further on in this privacy statement.

Advertising
In addition to the information on our website, we may also keep you informed about our new products and services:

  • by email
  • via social media

Contact form and newsletter
Through our online store, we offer the option to ask questions via a contact form, in which you are asked to fill in various details so that we can handle your question. You choose which details you provide. The data you send us is kept for as long as necessary, given the nature of the form or the content of your email, to fully answer and handle it.
We offer a newsletter to inform interested parties about our products and/or services. Each newsletter contains a link you can use to unsubscribe. Your email address is only added to the list of subscribers with your explicit consent.

Location data
If necessary for the service, we may collect your location data (GPS). We will ask for your consent at that moment.
This (location) data may also be stored and processed by the provider of, for example, navigation/map software such as Google Maps, and the data may also be used by, for example, Google or Apple themselves. We have no influence over this. We recommend that you read the relevant privacy statements of the provider concerned.

Publication
We do not publish your customer data.

Advertisements
Our online store displays advertisements.

Disclosure to third parties
We do not sell your data to third parties and will only share your data with our partners. These partners are (partly) located outside the EU. We have strict agreements with them to comply with European privacy rules.
Our online store includes social media buttons. Through these, the operators of these services collect your personal data.

Cookies
Our webshop uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone during your first visit to this website. We use cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements.
During your first visit to our website, we already informed you about these cookies and asked for your consent to place them.
You are free to disable cookies through your browser. Please note that our website may then no longer work optimally.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all previously stored information via your browser settings.
We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them.

Google Analytics
We use Google Analytics to track how visitors use our online store. We have entered into a data processing agreement with Google to set out how our data is handled. Furthermore, we have not allowed Google to use the Analytics information obtained for other Google services, and finally, we have IP addresses anonymized.

Security
We take security measures to limit misuse of and unauthorized access to personal data. In particular, we take the following measures:

  • Access to personal data is protected with a username and password
  • Access to personal data is protected with a username and a login token
  • We take physical measures to protect access to the systems in which personal data is stored
  • We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data
  • We keep logs of all requests for personal data

Retention periods
The personal data described above is kept for as long as necessary to process your order(s), including warranty, unless there is a legal obligation requiring longer retention (such as the tax retention obligation).

Third-party websites
This privacy statement does not apply to third-party websites linked to our online store. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using them.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. We recommend that you consult this privacy statement regularly so that you are aware of any changes.

Accessing, correcting or deleting data
You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by Meandco, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organization you name.
You can send a request for access, correction, deletion or transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to info@meandco.nl.
To make sure that the request for access was made by you, we ask you to enclose a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, and within four weeks at the latest

Dutch Data Protection Authority
Of course, we are happy to help if you have any complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) about this processing of personal data. You can contact the Dutch Data Protection Authority via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Contact details:
Meandco B.V.
Energieweg 4
3641 RT Mijdrecht
email: info@meandco.nl

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