Terms and conditions

Summary

1. when placing an order via the webshop, you indicate that you would like to receive the product of your choice within 4 working days.
2. &Co Woman delivers a high-quality product to you.
3. you have the option to cancel the order within 14 days of payment.

 

article 1 – definitions

in these terms and conditions, the following definitions apply:

1. entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance;
2. consumer: the natural person who is not acting in the exercise of a profession or business and who enters into a distance contract with the entrepreneur;
3. distance contract: a contract whereby, within the framework of a system organized by the entrepreneur for the distance sale of products and/or services, exclusive use is made of one or more techniques for distance communication up to and including the conclusion of the contract;
4. technique for distance communication: a means that can be used to conclude a contract without the consumer and entrepreneur being in the same room at the same time;
5. cooling-off period: the period within which the consumer can exercise their right of withdrawal;
6. right of withdrawal: the option for the consumer to withdraw from the distance contract within the cooling-off period;
7. day: calendar day;
8. continuing transaction: a distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;
9. durable data carrier: any means that enables the consumer or entrepreneur to store information addressed to them personally in a way that allows future consultation and unaltered reproduction of the stored information.

 

article 2 – identity of the entrepreneur

Meandco b.v.
trading under the name(s): &Co Woman

business & visiting address:
Energieweg 4
3641 RT Mijdrecht
email address: info@meandco.nl
Chamber of Commerce number: 62534416
VAT identification number: 8548.56.031B01

 

article 3 – applicability

1. these terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.
2. before the distance contract is concluded, the text of these terms and conditions will be made available to the consumer. if this is not reasonably possible, it will be indicated, before the distance contract is concluded, that the terms and conditions can be viewed at the entrepreneur’s premises and that they will be sent free of charge as soon as possible at the consumer’s request.
3. if the distance contract is concluded electronically, then, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these terms and conditions may be made available to the consumer electronically in such a way that the consumer can easily store it on a durable data carrier. if this is not reasonably possible, it will be indicated, before the distance contract is concluded, where the terms and conditions can be consulted electronically and that they will be sent free of charge, electronically or otherwise, at the consumer’s request.
4. in the event that specific product or service conditions apply in addition to these terms and conditions, the second and third paragraphs apply accordingly, and in the event of conflicting terms and conditions, the consumer may always invoke the applicable provision that is most favorable to them.

 

article 4 – the offer

1. if an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.
2. the offer contains a complete and accurate description of the products and/or services offered. the description is sufficiently detailed to enable the consumer to properly assess the offer. if the entrepreneur uses images, these are a truthful representation of the products and/or services offered. obvious mistakes or errors in the offer are not binding on the entrepreneur.
3. each offer contains such information that it is clear to the consumer what rights and obligations are attached to accepting the offer. this concerns in particular:
   • the price including taxes;
   • any delivery costs;
   • the manner in which the contract will be concluded and which actions are required for this;
   • whether or not the right of withdrawal applies;
   • the method of payment, delivery or performance of the contract; the period for accepting the offer, or the period during which the price is guaranteed;
   • the rate for distance communication if the costs of using the technique for distance communication are calculated on a basis other than the basic rate;
   • whether the contract will be archived after its conclusion and, if so, how the consumer can consult it;
   • the manner in which the consumer, before concluding the contract, can become aware of actions they did not intend, as well as the manner in which they can correct these before the contract is concluded;
   • any languages, in addition to Dutch, in which the contract can be concluded;
   • the codes of conduct to which the entrepreneur has subjected themselves and the manner in which the consumer can consult these codes of conduct electronically; and
   • the minimum duration of the distance contract in the case of a contract for the continuous or periodic delivery of products or services.

 

article 5 – the contract

1. subject to the provisions of paragraph 4, the contract is concluded at the moment the consumer accepts the offer and meets the conditions set out therein.
2. if the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. as long as receipt of this acceptance has not been confirmed, the consumer may dissolve the contract.
3. if the contract is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and will ensure a secure web environment. if the consumer can pay electronically, the entrepreneur will observe appropriate security measures.
4. the entrepreneur may – within legal frameworks – inquire whether the consumer can meet their payment obligations, as well as into all facts and factors that are relevant to responsibly entering into the distance contract. if, based on this investigation, the entrepreneur has good reason not to enter into the contract, they are entitled to refuse an order or request, stating reasons, or to attach special conditions to its performance.
5. the entrepreneur will send the following information with the product or service to the consumer, in writing or in such a way that the consumer can store it in an accessible manner on a durable data carrier: – the visiting address of the entrepreneur’s business location where the consumer can go with complaints;
   • the conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
   • information about existing after-sales service and guarantees;
   • the information included in article 4 paragraph 3 of these terms and conditions, unless the entrepreneur has already provided this information to the consumer before the performance of the contract;
   • the requirements for terminating the contract if the contract has a duration of more than one year or is of indefinite duration. if the entrepreneur has undertaken to deliver a series of products or services, the provision in the previous paragraph applies only to the first delivery.

 

article 6a – right of withdrawal for the delivery of products

1. when purchasing products, the consumer has the option to dissolve the contract without giving reasons for a period of fourteen days. this period starts on the day after receipt of the product by or on behalf of the consumer.
2. during this period, the consumer will handle the product and its packaging with care. they will only unpack or use the product to the extent necessary to assess whether they wish to keep it. if they exercise their right of withdrawal, they will return the product with all delivered accessories and – if reasonably possible – in its original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.

 

article 6b – right of withdrawal for the delivery of services

1. when services are delivered, the consumer has the option to dissolve the contract without giving reasons for a period of fourteen days, starting on the day the contract is concluded.
2. to exercise their right of withdrawal, the consumer will follow the reasonable and clear instructions provided by the entrepreneur with the offer and/or at the latest upon delivery.

 

article 7 – costs in case of withdrawal

1. if the consumer exercises their right of withdrawal, at most the costs of returning the product will be borne by the consumer.
2. if the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 30 days after the return or withdrawal.

 

article 8 – exclusion of the right of withdrawal

1. the entrepreneur can only exclude the consumer’s right of withdrawal if the entrepreneur has clearly stated this in the offer, or at least in good time before the contract is concluded.
2. exclusion of the right of withdrawal is only possible for products: – that have been made by the entrepreneur in accordance with the consumer’s specifications;
   • that are clearly personal in nature;
   • that cannot be returned due to their nature;
   • that can spoil or age quickly;
   • whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence;
   • for individual newspapers and magazines;
   • for audio and video recordings and computer software whose seal has been broken by the consumer.
3. exclusion of the right of withdrawal is only possible for services: relating to accommodation, transport, restaurant services or leisure activities to be performed on a specific date or during a specific period; whose delivery has begun with the express consent of the consumer before the cooling-off period has expired; relating to bets and lotteries.

 

article 9 – the price

1. during the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes resulting from changes in VAT rates.
2. notwithstanding the previous paragraph, the entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market over which the entrepreneur has no influence at variable prices. this dependence on fluctuations and the fact that any stated prices are target prices will be mentioned in the offer.
3. price increases within 3 months after the conclusion of the contract are only permitted if they result from statutory regulations or provisions.
4. price increases from 3 months after the conclusion of the contract are only permitted if the entrepreneur has stipulated this and: – they result from statutory regulations or provisions; or – the consumer has the right to terminate the contract with effect from the day the price increase takes effect. the prices stated in the offer of products or services include VAT.

 

article 10 – conformity and warranty

the entrepreneur guarantees that the products and/or services comply with the contract, the specifications stated in the offer, the reasonable requirements of soundness and/or usability, and the statutory provisions and/or government regulations in force on the date the contract was concluded.
An arrangement offered by the entrepreneur, manufacturer or importer as a warranty does not affect the rights and claims that the consumer can assert against the entrepreneur under the law and/or the distance contract in respect of a failure by the entrepreneur to fulfill their obligations. article

 

11 – delivery and performance

1. the entrepreneur will exercise the utmost care when receiving and carrying out orders for products and when assessing requests for the provision of services.
2. the place of delivery is the address that the consumer has made known to the company.
3. taking into account what is stated in article 4 of these terms and conditions, the company will endeavor to carry out accepted orders within 5 working days of acceptance, unless a longer delivery period has been agreed. if delivery is delayed, or if an order cannot be carried out or can only be partially carried out, the consumer will be notified no later than one month after placing the order. in that case, the consumer has the right to dissolve the contract free of charge and is entitled to any compensation.
4. in the event of dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 30 days after dissolution.
5. if delivery of an ordered product proves impossible, the entrepreneur will make every effort to provide a replacement item. at the latest upon delivery, it will be stated in a clear and comprehensible manner that a replacement item is being delivered. the right of withdrawal cannot be excluded for replacement items. the costs of return shipment are borne by the entrepreneur.
6. the risk of damage to and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer, unless expressly agreed otherwise.

 

article 12 – continuing transactions

1. the consumer may terminate a contract entered into for an indefinite period at any time, subject to the agreed termination rules and a notice period of no more than one month.
2. a contract entered into for a fixed period has a maximum term of two years. if it has been agreed that the distance contract will be extended if the consumer remains silent, the contract will continue as a contract for an indefinite period and the notice period after continuation of the contract will be no more than one month.

 

article 13 – payment

1. unless a later date has been agreed, the amounts owed by the consumer must be paid within fourteen days of delivery of the goods or, in the case of a contract for the provision of a service, within 14 days of issuing the documents relating to this contract.
2. when selling products to consumers, terms and conditions may never stipulate an advance payment of more than 50%. if advance payment has been stipulated, the consumer cannot assert any rights regarding the performance of the order or service(s) in question before the stipulated advance payment has been made.
3. the consumer is obliged to report any inaccuracies in the payment details provided or stated to the entrepreneur without delay. 4. in the event of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the reasonable costs made known to the consumer in advance.

 

article 14 – complaints procedure

1. the entrepreneur has a sufficiently publicized complaints procedure and handles complaints in accordance with this procedure.
2. complaints about the performance of the contract must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has discovered the defects.
3. complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. if a complaint requires a foreseeably longer processing time, the entrepreneur will reply within the 14-day period with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed answer.

 

article 15 – additional or deviating provisions

additional provisions or provisions deviating from these terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that the consumer can store them in an accessible manner on a durable data carrier.