Frequently Asked Questions


How do I place an order?
When the items you want are in your shopping bag, you can pay for the order.

When do I receive my order?
If you order on working days before 4 p.m., you will receive the items the next working day! This applies to delivery addresses within the Netherlands. For delivery addresses in Belgium and Germany applies; ordered before 16:00, shipped the same day. For other delivery addresses within the EU we use a delivery time of a maximum of 6 working days.

Pay attention! Due to the crowds around all holidays, the carriers are not always able to deliver the package to you on time.